Norbertus Kouwenhoven Customs Administration of the NetherlandsAdvisor Strategy and Innovation

Norbert Kouwenhoven joined the Customs Administration of the Netherlands October 2021 as Special Advisor Strategy and Innovation. He is leading their automated detection program, which is aimed to apply artificial intelligence on a combined set of external and internal data. The use of artificial intelligence techniques and machine learning in customs supervision tasks has his special attention. In another capacity Norbert is engaged in creating Dutch Customs ‘Vision 2035’. Before he joined Customs, he worked in IBM. In that capacity, Norbert Kouwenhoven was leading IBM’s Customs projects around the globe. IBM was involved in customs projects in the Netherlands, Belgium, United Kingdom, Denmark, New Zealand, the United States and more. As one of the founding persons, Norbert was involved in the implementation of the private sector data sharing platform TradeLens. There he specialized in the role of customs administrations and other border authorities related to TradeLens. As member of the European Commission’s Digital Trade and Logistics Forum Norbert supported the development of a network of federated platforms. Norbert is author of various articles on customs, supply chains, risk management and trade facilitation.