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Misr Technology Services “MTS” is a shareholding company that is established in partnership between the Private and Public sectors in Egypt. The company specializes in providing ICT solutions and integration services for trade across borders.

MTS experience started as early as 1998 in Egypt through implementing integrated solutions for the Customs Authority, Control Agencies, Shipping Agents, Port Authorities, and Container Terminals. Such projects empowered the MTS team with holistic business and technical hands-on experience. Thus, MTS was assigned to engage in an Egyptian national digitalization project by developing, implementing, operating, and managing the National Single Window for Trade Across Borders project in Egypt (AKA “NAFEZA”) in 2018.

NAFEZA is a centralized platform that represents the single point of entry for all Egyptian foreign trade transactions. On one side, NAFEZA enables foreign trade stakeholders (e.g., banks, shipping lines, importers, exporters, and brokers) to submit the necessary documents to release imported and exported shipments electronically. On the other side, NAFEZA governs the cargo clearance procedures among the designated government agencies in a transparent manner using streamlined workflows. The platform enables the trade and business community to follow up on their business transactions at all stages via various channels.

NAFEZA aligns with the international standards of the Single Window systems as defined by the World Trade Organization and the Customs Data Model by the World Customs Organization.

The platform leverages cutting-edge technologies such as cloud computing, blockchain, digital signatures along with e-tokens, machine learning, artificial intelligence, internet-of-things, and robotic process automation to provide secure and robust services throughout the entire cargo clearance cycle.

NAFEZA platform hosts a full suite of business applications that automate the business cycle of the trade transaction prior to shipping the cargo from the port of exportation all the way till the cargo is cleared at the country of importation.

The business applications include key features that include Advance Cargo Information processing, Risk Management, Exporter Verification (using “KYC” and Customer Verification), PDF Invoices Transformation to Structured Data, Blockchain document transfer from the source (i.e., exporter), Payments Consolidation, Smart Valuation, and other features.

NAFEZA has been operational since March 2019. Currently, it operates in 46 posts on a 24/7 basis, hosts 32 government agencies, and processes more than 5,000 import/export transactions daily that serve the trade community, which includes more than 100,000 traders.

The National Single Window for Egypt’s Trade Across Borders “NAFEZA” succeeded in transforming Egypt into one virtual hub for international trade.

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